OKarte new service OWeek for EVERYBODY includes absolutely everything – calls, text messages and the internet only for 1 lats per week.
Frequently asked questions
It is a prepaid card enabling to use LMT services in amount of the prepaid sum and in the given terms.
If you want to start using LMT Okarte, you need an LMT Okarte package.
SIM card – electronic device, which stores parameters of services accessible by LMT Okarte and data for identification and authentication of the customers in GSM network.
The main parameters of LMT Okarte SIM card:
Your LMT Okarte telephone number is indicated on LMT Okarte package (see the label).
Age is not limited.
OKarte recharge voucher is a voucher containing information for renewal of LMT Okarte account.
Yes. On renewal of account, the price of the recharge voucher is added to the existing LMT Okarte account balance.
PIN and PUK codes
PIN1 code – 4-8 digit security code that protects the customer’s SIM card against unauthorised use.
These codes will be used in the future with introduction of the new services in LMT network. It is advisable not to use them at the moment, because SIM card can be blocked.
It is PIN1 code that is printed on the note with PIN and PUK codes of the LMT Okarte package.
You will need the original PIN code to report on the theft or loss of the LMT Okarte and to block the SIM card, as well as to renew the number after the usage term has expired and to become a registered LMT Okarte holder. You can also ask your PIN code in any of LMT Customer Service Centres to make sure you are the holder of the LMT Okarte.
Yes. LMT Okarte PIN code shall be changed as instructed by the manufacture of the mobile telephone.
If you have entered a wrong PIN code for three times, the SIM card gets blocked. To deblock your SIM card, you have to follow the instructions of the manufacturer of the telephone and enter the requested information that is provided on the note with PIN and PUK codes, which is the reason why you have to keep this note.
Yes. You can send short messages during the credit validity period and receive messages during the whole usage period of your LMT Okarte.
Yes. You can access the Internet with your LMT Okarte, if your handset supports GPRS data transmission.
You can make calls to Lattelekom 800-series numbers, except those closed at their owners' will.
Yes. If you change from LMT Okarte to post payment connection, your phone number is retained.
Yes. You can replace the SIM card at any LMT Customer Service Centre.
It is a customer, who has submitted a completed registration application with the LMT Customer Service Centre.
Usage of LMT Okarte
This is a toll-free LMT Okarte automated service system number. By calling 29202010 LMT Okarte holder can find out the account balance, the number of days till the credit validity period and usage term, to renew the account as well as change the language of the Voicemail.
LMT provides an automated answering system:
Second option – send a short message i to the service system number 29202010.
This is a monetary deposit on LMT Okarte account, which is deposited by a customer upon purchasing LMT Okarte or renewing the account by a recharge voucher.
Yes. In this case the respective amount of money will be added to the account balance of your LMT Okarte account.
No, the prepayment is not redeemed.
How soon after the usage term is expired, may the LMT Okarte connection number be sold to another client?
In accordance with LMT Servicing regulations LMT is entitled to resell the connection number 3 months after the usage term has expired.
Announcements on money
Announcements on the terms
There is no announcement. The caller hears several beeps.
No, the number is pre-programmed in the SIM card.
There are three types of LMT Okarte terms: LMT Okarte credit validity period, LMT Okarte usage term and LMT Okarte validity period.
It is a period of time, during which the customer is allowed to spend the prepayment for reception of LMT services as of the date the LMT Okarte is activated.
It is a period of time, during which the customer may use LMT Okarte to access LMT services.
What happens if LMT Okarte account is renewed in succession by recharge vouchers of higher nominal and lower nominal?
If LMT Okarte account is renewed in succession by recharge vouchers of higher nominal and lower nominal, the credit validity period and usage period of the higher recharge voucher are applied.
If you miss the end of the validity period, t.i. you have not renewed your LMT Okarte account in this period, you shall call LMT toll-free 24 hour informative phone 80768076 or apply personally in any of LMT Customer Service Centres with a request to renew the number. You can apply within 6 months after the validity term has expired, no fees.
Terms are calculated with accuracy till second.
Registered LMT Okarte users may enjoy various advantages.
Take your ID document (passport or driving licence) and SIM card of your LMT Okarte, and go to any of LMT Customer Service Centres to fill in an LMT Okarte registration form.
Yes, you can and this service is subject to additional charge.
In case of any questions or problems related to LMT Okarte you are unable to solve by yourself, call LMT toll-free 24 hour informative phone 80768076 or visit any of LMT Customer Service Centres.
LMT toll-free 24-hour informative phone 80768076, e-mail: firstname.lastname@example.org